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Privacy Policy

This Privacy Policy applies to all personally identifiable information collected or submitted on the http://rapid.imaginarium.io/ website (the "Site"). To make this Privacy Policy easy to find, we make it available on our homepage. Although The Site provides links to homepage company websites (http://rapid.imaginarium.io/), they are not covered by this Privacy Policy. Rapid assumes no responsibility for the privacy or security of information you provide to any third party through linked websites or any other means.

By using The Site, you agree that you have reviewed and understood our Terms and Conditions and this Privacy Policy to your full satisfaction. You also agree to accept our Terms and Conditions and this Privacy Policy, and hereby permit Rapid to use your personal information as set forth below:

Information We Collect

Rapid and its affiliates collects and uses your personal data such as your name, e-mail address, contact details, delivery address in order to provide you the proper services. We also may use your personal data for our internal purposes such as administration of our Website, improving our services, and compliance with our legal obligations. Please note that no information regarding payment mode made by the user such as credit card or debit card details/ passwords / or any such private or personal information is stored or collected by us without your prior permission.

How We Protect Your Data

Your personal data will be collected and treated in strict confidence and kept secure according to best practices such as firewall user access controls, and secure socket layer (SSL) technology. Access to your personal data will be restricted to a limited number of administrators. Unfortunately, no method of transmission over the internet or electronic storage is perfectly secure but we work hard to protect your personal information though we cannot guarantee its absolute security. However, Financial Transaction information is protected by the high security measures adopted by our payment gateway provider.

Your Control of Your Profile Data

You will have reasonable access to information you have provided, which can be updated, modified or deleted by you. We encourage you to keep your personal settings complete and current. By accessing your personal profile, you also may change your preferences on how we communicate with you.

Data Retention

We retain data for purposes described in this policy for as long as your account is active or as needed to provide you services. If you no longer want us to use your information to provide you services, you may close your account. We will retain data to the extent necessary to comply with our legal obligations, resolve disputes, operate our site, and enforce our agreements. You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law we may update or delete your personal information.

Information You Make Available

Once the user has uploaded design for the manufacturing then it will stay on our secure server until it’s deleted by the user. User can anytime delete or amend the design. However the user shall not be permitted to delete or amend the ordered design till the order is dispatched by us. We, at Rapid, do not share the designs and information shared by you with anyone. No one can access the information other than users and authorized personnel which are required to use the same for the fulfillment of the order. The end product manufactured by us, on the basis of 3d-model/specification/description of design provided by you, shall not be shared with any third party or displayed/published on any online/offline sources without your prior written consent.

If the design is not deleted or used by the customer within 2 years from the date of last use then it will be deleted from the system without any prior intimation to the users.

Information We Share

We do not sell, trade, rent, license or otherwise transfer your personally identified information to any third party(s). This does not include trusted third parties who assist us in operating http://rapid.imaginarium.io/, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Such third party(s) users are not allowed to use your personal data for any other commercial or personal purposes which are not authorized by us. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Access, change or request for removal of your personal information

  • You can request for deletion of your account from our website (http://rapid.imaginarium.io/) by sending us an email at engineering@imaginarium.io.
  • You can opt-out of receiving communications from us.
  • You can request removal of your personally identifiable information from our databases by sending us a notice of removal.
  • We will not be able to honor your request, unless you provide us with the exact information you want to remove.

Access and Disclosure

We reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to

  • satisfy any applicable law, regulation, legal process or governmental request,
  • detect, prevent, or otherwise address fraud, security or technical issues,
  • respond to user support requests, or
  • protect our rights, property or safety, our users and the public.

This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Other Websites

Our Website may provide links to other websites for your convenience and information. Linked Websites may have their own privacy notices or policies, which we strongly suggest you to review if you visit any Linked Websites.

Changes to the Privacy Statement

We reserve the right to change this Privacy Statement from time to time without any prior intimation. Therefore, we encourage you to check these privacy statements published on our Website often, to read the latest version. Use of information we collect now is subject to the Privacy Statement in effect at the time such information is used.

Except as set forth in this Privacy Statement, you will be notified when your personal information may be shared with third parties, and will be able to prevent the sharing of this information.

Provision

This online privacy policy applies only to information collected through our website and not to information collected offline.

Contact Us

In case of any problem with our use of your personal data, please let us know and we will make all reasonable efforts to meet your concerns. In case you have any questions or comments regarding this Privacy Statement, please contact us at legal@imaginarium.io.

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